The Data Deletion Procedure of VIPER SpA ("VIPER") establishes the guidelines and steps to be followed for the secure and complete deletion of personal data stored on our platforms, including VIPER App, VIPER MASS, VIPER ONE, VIPER GO and VIPER CREW. This procedure is applicable to data from end users, as well as data from clients who contract VIPER services. VIPER is committed to ensuring the privacy and protection of its clients' data, complying with current data protection regulations.
This procedure applies to all personal data stored by VIPER, including but not limited to identification data, contact information, emergency records, and any other relevant data captured by our platforms. Data deletion may only be requested by the contracting party of VIPER services, that is, the entity that has a current contractual agreement with VIPER.
The data deletion request must be made by the authorized representative of the contracting entity, through the following channels:
The request must include:
Before proceeding with data deletion, VIPER will carry out a verification process to confirm the authenticity and authority of the requester. This process includes:
Once verification is complete, the requested data will be deleted according to the following steps:
Upon completing the deletion process, VIPER will provide written confirmation to the requester, detailing the data deleted and the method used. This confirmation will include a compliance report certifying that the deletion was carried out in accordance with VIPER's security standards.
Data deletion will be subject to the following exceptions and limitations:
VIPER is committed to reviewing and updating this Data Deletion Procedure periodically, to ensure its adequacy with current regulations and industry best practices. Updates will be communicated to clients through VIPER's official channels.
This document is a translated adaptation of the original Spanish text, which constitutes the sole legally binding version. In the event of any discrepancy between this version and the original, the Spanish text shall prevail.