Every second counts.
When an emergency happens, speed and coordination save lives. VIPER is the Computer-Aided Dispatch (CAD) system that allows you to manage, dispatch and monitor emergencies in real time from a single platform.
Developed by emergency specialists, VIPER transforms how command centers and field teams work together, reducing response times and increasing operational efficiency.
A complete dispatch management system built to support alarm-center operators for fire departments, ambulances, public safety agencies and emergency response services in general.
With VIPER, organizations can rely on operational protocols and dispatch guidelines configured directly in the system, ensuring a fast, accurate and fully coordinated response to any emergency.
All the functions you need in a CAD (Computer Aided Dispatch)
Forget expensive licenses, complex servers and complicated data networks. With VIPER, we configure your account in less than 48 hours and you can keep using the same computers you already have. Just contact us.
Our monthly subscription model gives your operation the flexibility it needs. Initial setup and training are also included at no additional cost.
VIPER CREW is a complete fire personnel management system covering recurring records and documents while providing advanced control tools and operational statistics.
Fire departments can eliminate manual records, work with real-time information, receive automatic alerts, keep continuous oversight and avoid errors caused by duplicated or missing critical data.
A 100% web platform, fully configurable for each organization and integrated with VIPER dispatch and VIPER MASS notifications.
The system is made up of several modules that communicate with one another and can be implemented separately or together according to each institution needs.
Allows you to control and record personnel access and presence inside the facilities.
An easy-to-implement web platform with complete records.
The alarm center can see available teams and personnel availability by specialty in real time, ensuring faster and more coordinated responses.
An application designed for use aboard first-response vehicles. It allows teams to track vehicle locations in real time and send and receive messages directly with the communications center.
While en route, the operator can see hydrant locations, other vehicles already on scene and units heading in for support. Outside your jurisdiction? Exchange information with the center over the data network without interruptions.
The interface is designed for easy and safe use while traveling to an incident, with intuitive icons and commands built for operational environments.
Works on any Android device with internet access, with no special hardware required.
An app that turns your smartphone into a modern pager, inspired by classic alert devices. It delivers emergency notifications with a distinct visual design and differentiated sounds built for fast, effective response.
Only what matters
It is not a chat or a social network. It is a direct and personal notification system, so you are only informed about what truly matters and nothing else.
Just hearing the alert tone is enough to know the type and severity of the emergency. Custom sounds for each category make immediate response easier.
When an alert arrives, the app shows every detail you need: maps, supporting documents, landmarks, access routes and operational information.
VIPER is available on all platforms and operating systems, always updated and ready to use.
